Webhooks

Events

Event	When it fires
`BOOKING_CREATED`	A new booking is created
`BOOKING_CANCELLED`	A booking is cancelled
`BOOKING_RESCHEDULED`	A booking is moved to a new time
`BOOKING_COMPLETED`	A booking is marked completed
`BOOKING_NO_SHOW`	A booking is marked no-show
`ASSIGNMENT_CHANGED`	The assigned team member changes

Create a webhook

curl -X POST https://api.slatis.com/webhooks \
  -H "Authorization: Bearer sk_live_xxx" \
  -H "Content-Type: application/json" \
  -d '{
    "url": "https://your-app.com/webhooks/slatis",
    "events": ["BOOKING_CREATED", "BOOKING_CANCELLED"],
    "description": "CRM integration"
  }'

Save the secret from the response — it is only shown once.

Payload structure

{
  "event": "BOOKING_CREATED",
  "timestamp": "2026-05-01T14:05:00.000Z",
  "webhookId": "wh_01abc",
  "data": {
    "id": "bkg_01xyz",
    "status": "SCHEDULED",
    "startTime": "2026-05-01T14:00:00.000Z",
    "attendee": { "name": "Jane Smith", "email": "jane@example.com" }
  }
}

Retries and auto-disable

Failed deliveries (non-2xx response or timeout) are retried up to 3 times with exponential backoff. After 5 consecutive failures, the webhook is automatically disabled.

Re-enable it via:

curl -X PATCH https://api.slatis.com/webhooks/{id} \
  -H "Authorization: Bearer sk_live_xxx" \
  -H "Content-Type: application/json" \
  -d '{ "isActive": true }'

Test delivery

Send a test BOOKING_CREATED event to verify your endpoint is reachable:

curl -X POST https://api.slatis.com/webhooks/{id}/test \
  -H "Authorization: Bearer sk_live_xxx"